Referrals
Our Catchment Area
Our service is provided to residents who need palliative care within the Mornington Peninsula Shire, City of Frankston and parts of the City of Kingston (south of Mordialloc Creek). You must be living in this area to be eligible to access our service.
Referrals to PHH can be made by clinicians, including GP’s, Specialists, hospital staff or through self-referral by the family or the client. Not all people with a life limiting illness require a referral to PHH.
A referral would be appropriate according to the following criteria:
- The client has been diagnosed with a progressive and advanced illness
- Current treatment is not for curative purposes, but rather with a goal of quality of life
- Palliative issues exist, which could include the following:
- Need for assessment and treatment of symptoms such as pain, nausea, shortness of breath, anxiety or depression
- Need for Spiritual, social or psychological support to affirm life and regard dying as a normal process
- Need for a multidisciplinary team approach to assist with client and carers to manage with issues associated with living with a terminal illness, to live as actively as possible until death, and in bereavement.
The Referral Process
Referrals are received via the 2 methods below. By clicking either button, you confirm that you have obtained your client’s consent to proceed with this referral and that you will attach all the required medical information.
To avoid delays in processing your referral, please ensure to upload the following relevant documents:
- Hospital Discharge Summaries
- Current medication list
- Copies of relevant scans and pathology results
- Relevant specialist letters and doctor’s notes
- GP Health Summary
IF THE REFERRAL IS URGENT, PLEASE CONTACT OUR INTAKE NURSE DURING BUSINESS HOURS ON 5973 2424 TO DISCUSS
Via Online Referral Portal
1. Complete online referral form via the button below.
Via Consultmed Referral Portal – GP’s Only
Consultmed is helping put an end to faxed referrals. For busy GP’s who use MedicalDirector or Best Practice, it is the smartest way to refer. Easy to use, integrated and quicker than sending a paper referral.
2. Complete online referral form via the button below.